Do you ship internationally?

Yes, we do ship internationally, but our website only support Australia and New Zealand shipping, if you are from elsewhere please email [email protected]  for quote and method.

How do I find out the postage cost for my item?

Here are few steps:

  1. Add item to the shopping cart then go to the cart page
  2. Under basket total click on “Calculate Shipping” and enter your postcode and State
  3. Click on “Update total”

Has My Order Been Dispatched Yet – How Can I Track It?

Once your order has sent, we will send you a dispatch confirmation email with expected delivery times and details of the carrier (including the tracking number if available).Please also check your spam or junk folder in case it is diverted there.

Registered customer is also able to find out tracking information from “my account” after login.

Can I pick up my purchase?

Pick up form the warehouse is available upon appointment only.

Email: [email protected]

How Long Does Delivery Take?

Delivery times vary depending on the your postcode, you can also choose *express post for urgent order.

95% of the orders will be shipped immediately on the same (cut-off time 2pm) or next business day after receiving full payment, deliveries typically occur within:

– 2-4 days to NSW Metro, VIC Metro, SA Metro, and QLD Metro.

– 4-7 days to VIC Rural, NSW Rural, SA Rural.

– 5-6 days to WA Metro, TAS Metro.

– 7-9 days to WA Rural, QLD Rural, TAS Rural, and NT.

Delays may occur during holiday and peak periods or extreme weather conditions.

*Guaranteed Next Business Day within the Express Post network (If posted on any business day Monday to Friday in accordance with the conditions set out on the item