Whats the return process?

Please  email us  if you would like to return item, for item damaged in transit please attach photos within email

Once the return is approved and send it back to following address:

Dltradingau.com.au
Po box 6721
Silverwater BC 1811

Item returned must be in its original condition and package, otherwise refund or exchange may void

What is your Returns Policy?

▪ We try to be fair and accurate with all products and descriptions. Please read descriptions carefully or contact us before making any purchases.

▪ Items for exchange or refund must be returned within 30 days with original package and with all included accessories.

  1. If customer changes mind and chooses to return or exchange item, postage is not refundable and refund is given for the cost of item only, customer is responsible for return and redelivery postage.
  2. When Customer choose to return for exchange or refund item with free postage , we will only refund money minus actual original postage
  3. If item is faulty, we will resend the replacement or issue the refund, postage is on us.
  4. No returns for change of mind will be permitted for personalised item
  5. Item returned must be in its original condition and package, otherwise refund or exchange may  void